Course catalogue

McKinsey’s 7-S model was created by McKinsey consultants Robert Waterman, Tom Peters, Richard Pascale, and Anthony Athos. It provides a framework to plan and execute mid-term organizational change. It is based on the premise that organizations perform properly when seven key elements are aligned. 

The seven key elements are structure, strategy, systems, skills, style, staff, and shared values. The model is most often used as an organizational analysis tool to assess and monitor changes in the internal situation of an organization.

• List the seven elements of McKinsey’s change model 

• Identify the hard and soft elements of the factors of change 

• Use the model to change organizational behavior 

• State the advantages and disadvantages of the model

When writing business emails, letters, memos, and other communications, it’s important to check for any grammar or spelling errors that can distract from your message. Misspelled words and grammatical errors are easy to fix if you make a habit of using the spellcheck and grammar features on your computer. In this course, we will review basic punctuation rules. We will examine some common sentence structure mistakes. And we’ll study some common word choice errors. Finally, we’ll provide a list of online resources and books. Don’t let grammar and word choice errors blur your message or damage your credibility.

• Use appropriate punctuations    

• Improve your sentence structure    

• Identify the common mistakes in word usage

Coaching is a process, which the leaders use to help employees become more independent. There are many coaching programs available to managers these days. But the good leaders implement The COACH Model in coordination with a coaching philosophy that includes mentoring, constant two-way communication, and continuous feedback. The COACH Model is a five-step program that walks a leader through the process of coaching an associate from setting a goal to measuring their success at the end of the process. 

• Describe the effectiveness of the COACH Model 

• Explain the need to clarify goals 

• Identify obstacles and explore alternatives through brainstorming 

• Choose an action and hold the accountability

Presentation

This training course provides a general introduction to materials and their basic properties. It includes an overview of metallic and non-metallic materials used in modern shipbuilding.

Objectives

On completion of the training, students will be able to:

Understand the importance of materials’ properties for shipbuilding, know the basic mechanical properties of materials and the testing procedures, be familiar with the concept of tribology, and know the two most common types of wear.

Know the main groups of steels used in shipbuilding, their main properties and places of application, and understand the difference between steel and cast iron.

Know the composition, properties and places of application of aluminium and copper alloys in shipbuilding.

Get familiar with the synthesis, structure and properties of polymers; know the most common types of polymers used and their place of application.

Understand the role of matrix and reinforcement phase in the structure of composites and know the fabrication methods of composite parts.

Program

Module 1 - Basic Material Properties

History

Structural components and materials of modern vessels

Basic material properties

Mechanical properties of materials
o Tensile test
o Toughness
o Fatigue
o Creep
o Hardness

Tribological properties of materials
o Friction
o Wear

Module 2 - Metallic Materials used in Shipbuilding

Classification of metallic materials

Steels
o Normal strength steels
o Higher-strength steels
o Steels for boilers and pressure vessels
o Ferritic steels for low-temperature service
o Stainless steels
o Steel forgings
o Steel castings

Cast iron

Aluminium and its alloys
o Classification
o Heat treatment
o Wrought aluminium alloys
o Cast aluminium alloys

Copper and its alloys
o Classification
o Brass (Copper-Zinc alloys)
o Bronzes
o Copper-Nickel alloys

Module 3 - Plastic and Composites used in Shipbuilding

Polymers (plastics)
o Classification
o Application in marine engineering

Composites
o Composition
o Classification
o Polymer matrix composites
o Processing of fibre-reinforced composites
o Structural composites

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Materials in Shipbuilding, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Materials in Shipbuilding is obtained after completion of the course and passing the online test.

Presentation 

This training course provides a general introduction to Naval Architecture, the art and science of building ships. 

Objectives

On completion of the training, students will be able to: 

Understand the ship design process and the main terms and definitions used, including the lines plan, the form coefficients used in ship design, and the area and volume properties. 

Know the basic concepts of intact and damage stability. 

Get familiar with the main aspects of marine hydrodynamics acting on ship resistance, propulsion and seakeeping. 

Understand the basic principles of ship structures, structural design, scantling determination and typical structural arrangements of different ship types. 

Know the most common failure modes and structural defects. 

Get familiar with shipbuilding technology processes, materials used and shipyard layout 

Program 

Module 1 – Ship Geometry

Module 2 – Ship Stability and Trim

Module 3 – Damage Stability

Module 4 - Load Lines

Module 5 – Ship Resistance, Propulsion and Seakeeping

Module 6 – Introduction to Ship Structures

Module 7 – Structural Arrangement of Different Ship Types

Module 8 – Structural Design, Analysis and Classification Rules

Module 9 – Failure Modes and Structural Defects

Module 10 – Introduction to Shipbuilding

Certificate 

On completion of the training program, the student will be awarded the following qualifications:

Certificate of Introduction to Naval Architecture awarded by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Introduction to Naval Architecture, issued by Bureau Veritas Solutions Marine & Offshore, is obtained after completing the course and passing the qualification examination.

It is important that a ship can demonstrate compliance with the ISPS Code through the provision of an International Ship Security Certificate (ISSC), or in circumstances where there is an obvious security failing; otherwise, difficulties may be experienced at ports of call-in relation to the Port State Control Authorities. For this reason, this course is intended to align UK flagged cargo ships with the UK Department for Transport Maritime Security (formerly TRANSEC) with UK flagged passenger ships and port facilities, and to help in the generation of practical and sustainable regimes that balance the security of the ship with the wellbeing of the crew.

The course conforms to CSSI guidelines provided by the UK Department for Transport Maritime & Coastguard Agency (MCA), which specifies the baseline protective security measures to be taken by ships at all ports around the world and at each of the Security Levels, and aims to ensure consistent, proportionate, and practical measures are in place.

The UK Department for Transport (formerly TRANSEC) and The Maritime and Coastguard Agency (MCA) have responsibility to ensure the safety of port facility and cargo/freight & passenger ship security, within a policy framework demanded by international maritime legislation and codes outlined in SOLAS Chapter X1-2 and the International Ship and Port Facility Security (ISPS) Code.

This applies to the following types of ships engaged on international voyages:

• Passenger ships, including high-speed craft.

• Cargo ships, including high-speed craft, of 500 gross tonnage and upwards.

• Mobile offshore drilling units as defined in Regulation XI-2/1.1.5. (SOLAS)

The course is for performing personnel whose work may affect the safety of electrical installations through the use of possible ignition sources.

The course is in accordance with EN IEC 60079-14, NEK 420, the Petroleum Act, the ATEX Directive.

There are three business languages managers need to understand in order to make the best decisions. These languages are accounting, finance, and economics. Leaders use these languages to see how their company has performed in the past (accounting), plan how the company should move forward (finance), and predict how outside influences will affect their plan (economics). The benefits of having a working knowledge of these three languages include being able to understand and communicate with others in he organization about financial issues, making decisions that align with overall corporate goals and strengthening your value to the company.

• Make better business decisions based on accounting 

• Use historical financial performance data to plan for the future 

• Educate yourself to make better financial, accounting, and economic decisions

Courage is the ability and willingness to act in spite of fear. Many of us avoid talking about bias, racism, and white privilege because we are afraid. We are afraid of not knowing what to say; afraid of being judged, or afraid of the change these conversations may produce. To have a courageous conversation about race is to engage in necessary dialogue despite fear.

Authentic conversations are the first step toward personal awakening and creating an environment where meaningful change can occur. Fear and anger are common examples of emotional feedback that can arise when faced with unfamiliar or uncomfortable topics. Finding the courage to acknowledge those emotions is the first step. Engaging in open, constructive dialogue with people who may not share your views nor your life experiences is the way forward.

• How to prepare for a courageous conversation?

• What are the practical tips for conducting a courageous conversation?

• How to address conflict if it arises during the courageous conversation?

"“A goal properly set is halfway reached.” 

-Zig Ziglar was an American author, salesman, and motivational speaker 

In this course, we will explore cascading goals. Organizations have used cascading goals in its performance management process for decades. The purpose of cascading goals is to ensure that individual goals align with organizational objectives. We will examine some approaches used by organizations to cascade goals. We will also explore why some organizations are now turning this process upside down.

• Describe the two approaches of cascading goals from top to bottom 

• List the disadvantages of the top to bottom approach 

• Describe the bottom to top approach and identify its disadvantages

How to great in the new world.

The focus of your call center may be to generate sales or to handle customer service, either way, your department has an important role in the organization. The call center team is the face of the company for the customer, hence plays a crucial role in customer handling. Call centers generate a high turnover, which makes it even more important to exhibit consistent management and strong leadership to avoid attrition and to increase productivity and response time. 

In this lesson, let’s look at some ways that you can develop and maintain a happy, productive, and motivated call center team.

• Hire and train the right professional 

• Measure, monitor, and motivate your employees 

• Reward and affirm your team

Being a successful virtual leader takes a lot more energy than a face-to-face leader. It is also important to keep each employee engaged in a “high-touch” environment. Leadership qualities such as communication, coaching, feedback, and professional development are important, yet it is how you deliver these qualities can be challenging. Virtual life has its pros and cons, hence it is important to have strong communication skills through effective virtual meetings that allow all employees to contribute. 

• Identify ways to create a high-touch environment

• Enlist the elements of a successful virtual environment

• Demonstrate leading change in a virtual environment

• Determine factors in creating successful virtual teams

Microaggressions are one aspect on the spectrum of racism. They are interpersonal, everyday occurrences that have a significant impact. When faced with the need to eradicate racism in our society, it can feel like an overwhelming task. Understanding the macro effects of microaggressions, and how to address them, is a great place to start.

• What is a microaggression and examples?

• What are the macro effects of microaggressions?

• How do we address microaggressions in the workplace?

The success of a product or services organization is dependent on how effectively their sales team sells. The ability of a company's sales reps to “win” at each stage of the selling process, and ultimately earn the business on the right terms and in the right timeframe, determines the sales team’s effectiveness. In this course, you will get familiarized with the importance of cold calling, it’s key principles and the tips and trick of mastering the subject.

• Define cold calling

• Identify key principles of effective cold-calling

• Enlist the tips to master cold calling

Provided in association with Astutis, NEBOSH Learning Partner 807.

The NEBOSH General Certificate in Occupational Health and Safety (NG) is one of the leading health and safety qualifications recognized globally.  It helps develop your understanding of general workplace issues and how they can be applied in different sectors around the world.

The NEBOSH General Certificate focuses on the role of a real-life health and safety professional. It looks at the real, everyday risks that people encounter and how to manage them to help protect people and profits. 

You'll develop the essential risk management skills to create a safe and healthy workplace. And, you’ll have the foundation knowledge to make recommendations to your employer to help them improve health and safety management.

Upon completion of this course, learners will be able to:

• Justify health and safety improvements using moral, financial and legal arguments

• Summarise the main health and safety duties of employers and workers in HSWA 1974 and MHSWR 1999

• Advise on the main duties for health and safety in the workplace and help their organisation manage contractors

• Work within a health and safety management system, recognising what effective policy, organisational responsibilities and arrangements should look like

• Positively influence health and safety culture and behaviour to improve performance in their organisation

• Do a general risk assessment in their own workplace – profiling and prioritising risks, inspecting the workplace, recognising a range of common hazards, evaluating risks (taking account of current controls), recommending further control measures, planning actions

• Recognise workplace changes that have significant health and safety impacts and effective ways to minimise those impacts

• Develop basic safe systems of work (including taking account of typical emergencies) and knowing when to use permit-to-work systems for special risks

• Take part in incident investigations

• Help their employer to check their management system effectiveness – through monitoring, audits and reviews

Presentation

This training course gives a general presentation of the three Advanced NDT Methods (Time-of-Flight Diffraction (TOFD), Phased Array Ultrasonic (PAUT) and Digital Radiography (DR)), their basic principles and how the corresponding equipment should be used in accordance with the testing procedure to ensure the quality of the test performance and testing results.

Objectives

On completion of the training, students will be able to:

Understand the setup and principles of advanced NDT techniques in comparison with conventional methods.

Know the testing procedure and the inspection process referred to the equipment used.

Differentiate applications according to the advantages and limitations.

Get familiar with the aspects of test performance and obtained testing results.

Program

Time-of-flight diffraction (TOFD)

o Basic principle

o Testing procedure

o System set-up and checks

o Data interpretation and evaluation

o Acceptance levels

o Advantages and limitations

Phased Array Ultrasonic Technique (PA-UT)

o Ultrasonic phased array technology

o Phased array benefits

o Basic principle

o Testing procedure

o Settings

o PA-UT instead of RT

o Advantages and limitations

Digital Radiography (DR)

o Digital radiography techniques

o Computed radiography & direct digital radiography

o Digital image quality

o Basic principles

o Testing procedure

o Evaluation and interpretation of results

o Advantages and limitations

Applications and acceptance criteria

o Scope

o Indication evaluation

o Acceptance criteria

o Test report

Reliability, quality of test results

o UT system performance

o NDT personnel competence

Certificate

On completion of the training program, the student will be awarded:

A Certificate of NDT – Advanced Techniques, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of NDT – Advanced Techniques is obtained after completion of the course and passing the online test.

Presentation

This training course aims at providing an overview of the shipping community, the main players intervening on a ship and the different roles they play. It provides general information about ship owners and managers, flag administrations, classification societies, insurance companies, port state control, operational players and specialized press.

Objectives

On completion of the training, students will be able to:

Discover the different actors and organisms related with shipping

Know the relationship between the various shipping actors

Understand the role of the different shipping actors

Program

Overview of the major shipping players

Ship Owners

Categories of ship owners

Ship managers

Professional associations

BIMCO

ICS

INTERTANKO

INTERCARGO

CLIA

SIGTTO

IMCA

Flag

General

International Maritime Organization (IMO)

International Labour Organization (ILO)

European Maritime Safety Agency (EMSA)

United States Coast Guard (USCG)

Classification

Classification Societies

International Association of Classification Societies (IACS)

Insurance

Underwriters

Protection & Indemnity (P&I) Clubs

Operational players

Crew

Chartering

Ports

Agents

Maintenance

Port State Control (PSC)

PSC and PSCO

Equasis

Media

Certificate

On completion of the training program, the student will be awarded: 

A Certificate of Shipping, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Shipping is obtained after completion of the course and passing the online test.

Anaphylaxis is a serious, life-threatening allergic reaction. The most common anaphylactic reactions are to foods, insect stings, medications, and latex. If you are allergic to a substance, your immune system overreacts to this allergen by releasing chemicals that cause allergy symptom.

From the moment you know or suspect that you or someone else has ingested an allergen, action must be taken immediately. Even mild symptoms can quickly progress to a severe reaction, or anaphylaxis. You should be watchful and prepared to give medication (adrenaline / epinephrine). It is important for every person with life-threatening food allergies to have an individualised food allergy action plan.

Properly managed, identified and treated, anaphylactic shock need not be a life-threatening condition.

This course provides you with training and awareness in this potentially severe and life-threatening allergic reaction. This course can be used for induction training, general information & knowledge, refresh training or basic training, with the aim to create a safe environment for all people with allergies.

Presentation

This training course provides a general introduction to the Performance Standard for Protective Coatings (PSPC).

Objectives

On completion of the training, students will be able to:

Understand the main objectives of the IMO Performance Standard for Protective Coatings.

Know the Statutory and Classification requirements for new constructions.

Know the requirements for in-service maintenance, repair and re-coating.

Know the key Stakeholders and their roles.

Understand the contents of the Coating Technical File.

Program

Why was the performance standard needed?

Objectives of the PSPC

Key dates

Statutory and Class requirements

Primary surface preparation and shop priming

Steelwork and edge preparation

Surface preparation and shop primer removal

Coating

Erection

Key stakeholders

o Shipowners

o Shipbuilders

o Paint Manufacturers

o Classification Societies

Coating technical file

o Contents

o Review

o Maintenance and repair

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Introduction to PSPC, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Introduction to PSPC is obtained after completion of the course and passing the online test.